Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up window will show up. It contains elaborate info about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.
Video Tutorials
We have a vast collection of instructional videos demonstrating how to use our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you searching for, have a look at our extensive Frequently Asked Questions database, which comprises questions asked by actual users and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you send will be answered in less than one hour (the average response time is about 20 mins), so you won't have to wait a long time to get an answer to your question.
